Support

Travel Chronicle · help and contact

Frequently asked

Do I need an account?

No. The app works without registration and keeps all data on your device.

Does it work without internet?

Yes, fully. A connection is only needed to publish a route or to open someone else's route for the first time. Once opened, a guide can be read offline.

A connection is also needed to build a trip with AI. “Create with AI” sends the request through our server, which does not work offline. It is free, with a limit of a few routes per day and per week. If you copy the prompt into your own AI by hand, there is no limit; that AI needs the connection, and pasting its answer back into the app works offline.

How do I move my data to a new phone?

“More → Export / backup” produces a .chronicle file with all trips and photos. On the new device: “More → Import”.

I lost my phone. Can I regain control of my publication?

Only if you saved the keys in advance: “More → My publications → Publication keys → Save keys”. Without the key, authorship cannot be proven technically — the server holds no information about you. If a publication needs to be removed, write to us and we will handle it after reviewing the circumstances.

Why didn't my route appear immediately?

Every publication is reviewed by hand. Review is done by a small team, so it may take a while. The status is shown under “My publications”.

How do I report someone else's route?

On the route import screen, tap “Report this route”. The same screen lets you hide all routes by that author; the hidden list is managed under “More → About → Hidden authors”.

Photos take up a lot of space

Images are compressed when added, but an archive of several trips can still reach hundreds of megabytes. To free space, export a trip to a backup and delete it from the app — the backup stays complete.